Support
RFID card requests or queries
To apply for an RFID card directly, simply create an account online! Just click the green button below to get started.
Please note: There’s planned App downtime currently in place – for full details click here.
For immediate help with EV charger support please call freephone helpline: 0808 281 3508
If you need help setting up your RFID account online or require assistance with lost RFID cards or other support issues, please email: [email protected]
For RFID account holder enquiries regarding the joining fee, please do not use the form below.
Instead, email [email protected] and include “Fee enquiry” in the subject line.
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